I am a Product Designer — I've lead teams and established process, helped companies understand their users, and shipped products. I'm driven by informed decisions, and what happens when designers can build.
Work Experience
Data Platform + Growth team responsible for tools for Microsoft Office deployment, management and performance.
Senior Designer
Apps admin center2019 – 2023
Lead design for Apps Admin Center, the cloud-management platform for admins who deploy and manage Microsoft 365 Apps — owning IA, onboarding, and product direction (75,000+ tenants, 30M devices managed)
Designed Cloud Update, the channel-migration and update-management feature, with a rollback-by-channel pattern that gave admins confidence to move to monthly updates (3M devices migrated, 98% faster update speed)
Lead designer on commercial trials for Microsoft 365 Copilot (~13% monthly increase in paid Copilot license assignments post-GA)
Lead design on various upsell scenarios (justify license request, limits, throttling)
Built internal AI design tooling for the team: Figma plugin for rapid asset creation, a web app for exploded-UI presentation screens, and code-based prototypes. Led workshops and 1:1 training that brought the design and research team to an AI native daily practice
PitchBook is a SaaS company that delivers data, research and technology covering the private and public capital markets.
Senior UX Designer
Design for projects supporting PitchBook's entry into publicly traded companies
Created personas and experience map to educate team on strategically significant new user group
ADURO, Inc. offers wellness programs for companies to increase the health and performance of their workplace.
UX Group Manager / Senior UX Designer
Designed a biometric screening scheduling system handling 200,000 events annually, increasing client satisfaction and operational efficiency by 70%
Designed a digital biometric score delivery experience, reducing staff requirements by up to 33% per screening event